What to Expect with Your New Roof from BSS Exteriors
BSS Exteriors knows a roof isn’t just shingles or panels, it’s your home’s first line of defense and one of its most important investments. By choosing us, you’ve trusted a team that’s been protecting Florida homes since 1985, and we take that responsibility seriously. Our crews follow strict installation standards, and every project is built with durability, safety, and curb appeal in mind. Whether your roof is shingle, metal, or tile, you can feel confident knowing it was installed by licensed professionals who care about your home as much as you do.
This guide will walk you through what to expect now that your new roof is complete:
- How your roof may “settle in” during the first weeks
- Tips for care and maintenance
- Warranty coverage and service request instructions
- When to call us if you notice something unusual
What to Expect Right After Installation
Every new roof goes through a short “settling-in” period. Here are a few normal things you may notice in the days and weeks after completion:
- Granule Shedding (Shingles): Asphalt shingles are manufactured with a layer of protective granules. Some loose granules may appear in your gutters or around your home after the first few rains; this is completely normal and not a defect.
- Minor Expansion & Contraction: Florida’s sun and afternoon storms cause roofing materials to expand and contract. This is expected and factored into our installation methods.
- Permits & Inspections (if applicable): For permitted jobs, you may see city or county inspectors visiting your property. We’ll coordinate these inspections and handle any required follow-up.
- Final Cleanup: Our crews complete a thorough cleanup with magnet sweeps for nails. However, if you happen to find leftover debris, please let us know, we’ll make it right.
- Appearance Differences: New roofs often look “crisper” or more uniform than your old one. Over time, shingles or panels may take on a more natural weathered tone.
If you ever see water intrusion, loose shingles, or flashing separation, those are not “normal” adjustments, please reach out to us right away.
Care & Maintenance Basics
A roof is one of the lowest-maintenance parts of your home, but a little attention goes a long way in extending its life. Here’s what we recommend:
- Keep Debris Off the Roof: Remove branches, leaves, and pine needles that can trap moisture. Avoid climbing on the roof yourself—use a blower from the ground or hire a professional if needed.
- Clean Your Gutters: Clogged gutters can back up water and cause roof damage. Check and clean at least twice a year, or more often if your home is surrounded by trees.
- Watch for Algae or Moss: Dark streaks or light green growth may appear over time. These don’t usually damage your roof immediately, but cleaning helps prevent staining and premature wear. Never pressure wash—soft washing with approved solutions is the safest method.
- Check After Major Storms: Look from the ground for missing shingles, bent metal panels, or loose flashing. If you notice storm damage, contact BSS Exteriors before attempting repairs yourself.
- Schedule Professional Inspections: Even a new roof should be inspected every couple of years to ensure flashings, seals, and penetrations remain watertight.
Seasonal Care Checklist
Spring
– Clear any leftover leaves or branches from winter storms.
– Inspect gutters for blockages before rainy season begins.
– Check attic ventilation and insulation for efficiency.
Fall
– Remove fallen leaves and pine needles from roof valleys and gutters.
– Schedule a roof inspection before winter storms.
– Check seals around vents and chimneys.
Summer (Hurricane Season)
– Trim back overhanging branches to prevent storm damage.
– Confirm gutters and downspouts are flowing freely.
– After major storms, visually inspect your roof for lifted shingles or damaged flashing.
Winter
– In Florida, winter is generally mild, but occasional storms can bring high winds, look for wind-driven damage after each event.
– Ensure gutters are still clear to handle seasonal rains.
Warranty Coverage
Your new roof is protected by both BSS Exteriors’ workmanship warranty and any applicable manufacturer warranties for the materials installed.
BSS Exteriors Warranty
- Every roof is covered by our 1-year workmanship warranty.
- This covers defects caused by labor, installation methods, or materials supplied by BSS.
- Critical issues are reviewed within 5 business days; all other concerns within 15 business days.
- Service requests should always begin in the Buildertrend Homeowner Portal for fastest handling.
Manufacturer Warranties
- Each roofing material carries its own manufacturer warranty, and we’ll explain details specific to your project at installation.
- Many warranties today are digital only and require online registration to be fully activated.
- Paper copies can be provided on request, but we recommend completing the online process to ensure you receive the full protection.
IKO Dynasty Shingles
As our preferred shingle line, IKO Dynasty offers strong warranty protections, including:
– A Limited Lifetime Warranty against manufacturing defects.
– An Iron Clad Protection Period at the beginning of coverage, which means full non-prorated protection for both materials and labor during the early years.
– A High Wind Limited Warranty, covering winds up to 130 mph when installed with approved methods.
If an IKO warranty claim is ever needed:
– Call IKO Warranty Services at 1-800-433-2811 or file through their website.
– Be prepared to provide your invoice, photos of the affected shingles, and possibly shingle samples.
– IKO typically reviews claims within 60 days of receiving all required information.
How BSS Supports You
- We’ll assist with claim documentation and provide shingle samples if required.
- Regardless of brand, start with Buildertrend or our website service form, and we’ll help determine whether an issue falls under BSS workmanship coverage or manufacturer warranty.
With both BSS’s workmanship warranty and manufacturer protection (such as IKO Dynasty), your roof is backed by layered coverage designed to keep your home safe.
When to Call Us
Your roof is built to withstand Florida’s climate, but no system is indestructible. If you notice any of the following, it’s time to reach out to BSS Exteriors:
Leaks or Water Stains
Water inside your home is never normal. Ceiling stains, damp walls, or dripping during rain are clear signs that something needs attention right away. The sooner it’s addressed, the less chance of secondary damage like mold or drywall issues.
Damaged or Separated Flashing
Flashing is the metal installed around chimneys, skylights, valleys, and roof penetrations. If it looks bent, lifted, or separated, water can enter through those vulnerable areas. Flashing issues should never be ignored, even if you don’t see leaks yet.
Granule Loss (Shingle Roofs)
Some granule shedding in gutters or downspouts is normal in the first few months. But if you notice bare spots on the shingles themselves, or a large amount of granules washing out after every storm, it may be a problem worth checking.
Warranty Questions
Unsure if an issue is covered under BSS workmanship or a manufacturer’s warranty? Don’t worry. Start with us, and we’ll help determine the next steps.
Missing or Loose Shingles/Panels
A few loose or missing shingles after a storm might not cause immediate leaks, but they expose your roof to water damage over time. Metal panels that shift or lift can break their seal, allowing water intrusion. These should be corrected promptly.
Storm Damage
Florida’s storms can bring high winds, hail, or falling branches. Even if your roof looks fine from the ground, hidden damage may still exist. If your neighborhood was hit hard, call us for an inspection—we’d rather confirm your roof is safe than leave you guessing.
Ventilation Concerns
A properly ventilated roof allows heat and humidity to escape your attic. If your attic feels unusually hot, or if you notice higher-than-normal energy bills, it may be a sign that ventilation components aren’t working as designed.
How to Reach Us
- Buildertrend Homeowner Portal (preferred – fastest service)
- Online Service Form at bssexteriors.com
- Phone or Email: always available if that’s easiest for you. When in doubt, call us. Catching small issues early helps protect your home and keeps your roof performing at its best.
Final Note
Your new roof is more than just shingles or panels; it’s protection, peace of mind, and a long-term investment in your home. At BSS Exteriors, we take pride in knowing that every roof we install is built to meet Florida’s toughest conditions while enhancing your home’s curb appeal.
Remember:
– Small amounts of settling, minor granule loss, and natural weathering are normal.
– Your roof is covered by both BSS workmanship and manufacturer warranties.
– The Buildertrend Homeowner Portal is your fastest path to service or support.
Thank you for choosing BSS Exteriors. We’re honored to have earned your trust, and we look forward to protecting your home for many years to come.